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My oldest and I¬†were shopping at a store that has a great policy or so I thought. ¬†If you don’t find what you’re looking for they vow to search their other locations and send it to you for free. ¬†I could just name them but I’m angry and refuse to give them any publicity.
In the past I’ve received excellent service from the staff at the store in question. ¬†I tried on a dress that was the wrong size for me but the only one on the rack. ¬†I stayed in the dressing room and sent my daughter to inquire about another size. ¬†The employee who’s always been outstanding in the past was rude and informed her that was all that they had. There was no offer to check their inventory or call another location as their policy states.
I was shocked. ¬†My daughter had been victim to age discrimination. ¬†The employee didn’t realise that she wasn’t by herself and once we were in line together at the till the employee felt so uncomfortable that she attempted to have a co-worker take over for her. ¬†I couldn’t even look her in the eye and left the store without confrontation. ¬†My inaction only compounded the problem- I see that now.
I had explained to my daughter that what happened was wrong, that she was justified in feeling angry. ¬†Even if she had been shopping by herself she’s just as good as any other customer and deserving of the same level of service. Today I contacted their head office. ¬†After explaining the event and also documenting excellent previous service (to be fair), I asked as to whether their “fast find policy” has an age requirement. ¬†Age discrimination happens to all groups and until more of us speak out nothing’s going to change.¬†
When someone disrespects someone that we love we must act or we contribute to hurting the individual, not to mention risk damaging the relationship. ¬†Could you respect and love someone who doesn’t respect you, I couldn’t?
How do we demonstrate respect for one another through our human connection? We patiently listen and do unto others as we’d like to be done onto us. ¬†A relationship that lacks respect will not thrive or even survive in my experiences. ¬†We should all demand respect for ourselves and speak out for others when we see an injustice. ¬†I should have respectfully expressed my intolerance for the disrespect at the time it happened and I wish that I had.
If a friend or acquaintance were to insult your best friend, isn’t it a form of betrayal to continue a relationship with them as though nothing was wrong? ¬†Unless my daughter receives an apology I will no longer be shopping there.